Privacy policy

At ButterflyByKatia, your privacy is our priority. We are committed to providing a secure, personalized, and delightful shopping experience. This Privacy Policy explains how we collect, use, and protect your information when you visit our boutique online.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, email, phone number, billing and shipping addresses, and payment details (processed securely via Shopify).
Account Information: Login credentials if you create an account on our website.
Order History & Preferences: Details of past purchases, wish lists, and style preferences.
Device & Usage Data: IP address, browser type, device information, browsing behavior, and analytics to enhance your experience.

All data is collected only to provide a seamless, personalized, and secure shopping experience.

2. How We Use Your Information

Your information is used exclusively for:

Processing and fulfilling orders, including shipping and delivery updates.
Providing customer support and responding to inquiries promptly.
Personalizing your experience, including styling recommendations and curated offers.
Communicating promotions, updates, and exclusive boutique offers (only if you opt-in).
Maintaining and improving the website’s functionality, security, and performance.

We never sell or trade your personal information. Your privacy is our promise.

3. Cookies & Analytics

To provide a refined and seamless browsing experience, our website uses cookies and similar technologies:

Essential Cookies: Ensure proper website function and secure transactions.
Performance & Analytics Cookies: Help us understand your preferences, improve website layout, and enhance your shopping journey.
Third-Party Services: Shopify may collect data as part of hosting, payment processing, and analytics.

You may adjust your browser settings to refuse cookies, though some website features may be affected.

4. Data Sharing

We may share your information only with trusted third parties:

Shopify – for hosting, payments, analytics, and order processing.
Shipping Providers – to deliver your purchases securely.
Legal Authorities – if required by law or to protect our rights.

Your information is never shared with advertisers or unrelated parties.

5. Data Security

We treat your personal information with the utmost care:

Payment information is encrypted and securely processed via Shopify’s SSL technology.
Personal data is stored securely and protected against unauthorized access.
We continuously review our security measures to safeguard your privacy.

6. Your Rights

As a valued client, you have the right to:

Access the personal information we hold about you.
Request correction of any inaccurate data.
Request deletion of your personal data, subject to legal or contractual obligations.
Opt-out of marketing communications at any time.

All requests can be submitted via info@butterflybykatia.com. We will respond promptly in accordance with applicable law.

7. Children’s Privacy

ButterflyByKatia does not knowingly collect information from anyone under 18. Any minors must shop under the supervision of a parent or guardian.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect improvements or legal requirements. Changes will be effective immediately upon posting. We encourage you to review this page regularly for the latest updates.

9. Governing Law

This Privacy Policy is governed exclusively by the laws of the United Arab Emirates. Any disputes shall fall under the exclusive jurisdiction of the courts of Dubai, UAE.

ButterflyByKatia thanks you for entrusting us with your personal information. We are committed to ensuring your experience with our boutique is not only stylish but also safe and private.

‘‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’
https://butterflybykatia.com/ will not pass any debit/credit card details to third parties’’
https://butterflybykatia.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://butterflybykatia.com/ (website) cannot guarantee the security of any information that is disclosed online’’